ABOUT US
At Mystic Void Co., we believe nature offers the most powerful ingredients for a healthier, more mindful lifestyle. Every product is thoughtfully handcrafted using clean, plant-based, and ethically sourced ingredients—so you can indulge in your rituals with confidence, clarity, and peace of mind.
What began as a simple dream has grown into a passion-led small business devoted to creating high-quality, intentional goods that support a more conscious way of living.
Crafted With Intention
Every Mystic Void piece is created with purpose—never rushed, never mass-produced. From hand-poured candles to botanical body care, each product is designed to elevate your daily rituals.
We believe scent and self-care go hand in hand. Whether you're lighting a candle, caring for your skin, or refreshing your space, every detail is made to support your energy, mood, and environment.
Clean Ingredients You Can Trust
Each ingredient is carefully selected for its purpose and purity—always free from harsh or unnecessary additives. Our formulas are created without parabens, phthalates, or paraffin, using premium fragrance oils and high-quality materials you can feel good about.
From clean-burning candles to nourishing botanical body care, everything we create is designed to be both safe and elevated—without compromise.
From Our Hands to You
Mystic Void Co. is a small-batch studio where every product is poured, blended, and prepared by hand with intention and attention to detail.
Nothing is mass-produced—each order is created with care, gratitude, and a deep appreciation for those who choose to support handmade artistry.
May these creations bring you peace, beauty, and a touch of everyday magic.
Frequently Asked Questions
How long does it take to process my order?
All orders are processed within 3–7 business days. Because everything is handcrafted in small batches, some orders may require a little extra time during busy seasons.
How long does shipping take?
Shipping times vary based on your location, but most orders arrive within 3–6 business days after being shipped.
What days do you ship?
Business days are Monday–Friday, excluding holidays.
Will I receive tracking information?
Yes! Once your order ships, you will receive a tracking number by email.
What if there’s a delay?
If we are unable to ship your order for any reason, we will notify you as soon as we become aware.
Do you accept returns?
We accept returns within 14 days of receiving your order on items that have not been used or burned. Returns must include your receipt or order number.
What if my item arrives damaged or defective?
If your candle or product arrives damaged, defective, or broken in transit, please email us immediately at MysticVoidHelp@gmail.com with your order number and a photo. We will make it right.
How do refunds work?
Approved refunds will be issued to your original payment method. Please allow a few business days for your bank to process the refund.
For all inquiries, you can reach us through our website’s contact form or by emailing:
MysticVoidHelp@gmail.com
Please allow 1–2 business days for a response.
Are the crystals real?
Yes — all crystals included in Mystic Void candles are authentic, natural stones. They may vary in shape, size, and color, making every candle unique and special.
Can I remove the crystals before burning?
Yes! You always have the option to remove the crystals before lighting your candle.
Just gently lift them out and wipe them clean with a warm, damp cloth to remove any wax. You can keep the crystals beside your candle to maintain their energy in your space while it burns.
Can I remove the crystals after the candle is finished?
Absolutely. If you prefer to leave them in while burning, simply wait until the candle is finished. Melt any remaining wax, carefully remove the crystals, and wipe them clean with a warm, damp cloth. Once dry, they’re ready to use however you wish.
We accept all major credit cards, PayPal, and Shop Pay for your convenience.